Privacy Policy

Effective Date: February 24, 2026

1. Introduction and Scope

This Privacy Policy describes how C3 Media Marketing ("Company," "we," "us," or "our") collects, uses, stores, protects, and discloses information when you access or use ABigChat.com and related services (the "Platform"). This policy applies to all users of the Platform and is incorporated into our Terms of Service.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. If you do not agree with any aspect of this policy, you should discontinue use of the Platform immediately.

This Privacy Policy does not apply to information collected by third-party websites, services, applications, or platforms that may be linked from the Platform or that you may access through the Platform. We are not responsible for the privacy practices of such third parties.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when using the Platform, which may include:

  • Account Information: Username, email address, date of birth, gender, and password when you create an account
  • Profile Information: Optional biographical information, preferences, and profile customizations
  • Communications: Messages, posts, and other content you create or share through chat rooms, private messages, or public forums
  • Support Inquiries: Information provided when you contact customer support or report issues
  • User Reports: Details submitted when reporting violations or safety concerns

2.2 Automatically Collected Information

When you access or use the Platform, we automatically collect certain technical and usage information, including:

  • Connection Data: IP address, internet service provider, geographic location (city/region level), and connection timestamps
  • Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers
  • Usage Data: Pages visited, features accessed, time spent on the Platform, chat rooms joined, interaction patterns, and navigation paths
  • Performance Data: Error reports, diagnostic information, and system performance metrics
  • Security Logs: Authentication attempts, security events, and access patterns for fraud prevention and security purposes

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to collect information about your interactions with the Platform. These technologies help us:

  • Authenticate users and maintain session state
  • Remember user preferences and settings
  • Analyze usage patterns and improve Platform functionality
  • Detect and prevent fraud, abuse, and security threats
  • Measure the effectiveness of our services

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, disabling cookies may limit your ability to use certain features of the Platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Platform Operation: Providing, maintaining, and improving the functionality and features of the Platform
  • Account Management: Creating and managing user accounts, authenticating users, and personalizing user experience
  • Communication: Facilitating real-time chat, private messaging, and other communication features
  • Safety and Security: Detecting, preventing, and responding to fraud, abuse, violations of our Terms of Service, and security threats
  • Moderation: Enforcing community guidelines, reviewing reported content, and taking appropriate action against violators
  • Legal Compliance: Complying with legal obligations, responding to lawful requests from authorities, and protecting our legal rights
  • Analytics: Understanding how users interact with the Platform to improve services and develop new features
  • Customer Support: Responding to inquiries, troubleshooting issues, and providing technical assistance
  • Communications: Sending service-related notices, updates, and administrative messages

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, data storage, security services, analytics, customer support, and payment processing. These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect the confidentiality and security of your information.

4.2 Legal Requirements and Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our Terms of Service or other agreements, policies, or standards
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of the Company, our users, or the public as required or permitted by law
  • Respond to claims that content violates the rights of third parties
  • Cooperate with law enforcement or other governmental investigations

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

4.5 Aggregate and De-Identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, or other business purposes.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purposes for which it is used:

  • Account Information: Retained for the duration of your account's active status and for a reasonable period thereafter to comply with legal obligations and resolve disputes
  • Communication Content: Retained in accordance with operational needs and legal requirements, typically for a limited period unless preservation is necessary for investigations or legal proceedings
  • Security Logs: Retained for security, fraud prevention, and abuse detection purposes, typically for 90 days to one year
  • Reported Violations: Information related to safety reports and violations may be retained longer as necessary to protect user safety and comply with legal obligations

When information is no longer necessary for the purposes for which it was collected, we will delete, anonymize, or aggregate it in accordance with applicable data retention policies and legal requirements.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure server infrastructure with access controls and monitoring
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and privacy practices
  • Incident response procedures for security breaches

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.

7. Your Rights and Choices

Subject to applicable law, you may have certain rights regarding your personal information:

7.1 Access and Portability

You may request access to the personal information we hold about you and, in certain circumstances, receive a copy of that information in a portable format.

7.2 Correction

You may request correction of inaccurate or incomplete personal information. You can also update certain information directly through your account settings.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions such as when we are required to retain information for legal compliance, fraud prevention, or resolution of disputes.

7.4 Objection and Restriction

You may object to certain processing of your information or request that we restrict how we use your information in certain circumstances.

7.5 Marketing Communications

You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications or by updating your account preferences. Note that you cannot opt out of service-related communications that are necessary for the operation of your account.

7.6 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@c3mediamarketing.com. We will respond to verified requests in accordance with applicable law. We may need to verify your identity before processing certain requests.

8. Access Restrictions and Security Measures

To maintain the integrity of our Platform and enforce these privacy and security measures effectively, access through virtual private networks (VPNs), proxy servers, Tor networks, anonymizers, or similar technologies is prohibited. This restriction enables us to:

  • Verify user eligibility and comply with age requirements
  • Detect and prevent fraud, abuse, and security threats
  • Enforce bans and restrictions on violating users
  • Maintain accurate security logs and connection data
  • Respond effectively to legal requests and investigations

Attempts to circumvent these restrictions may result in immediate termination of access and may be logged and reported to appropriate authorities.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from someone under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately at privacy@c3mediamarketing.com so that we can take appropriate action.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. By using the Platform, you consent to the transfer of your information to the United States and other countries for the purposes described in this Privacy Policy.

When we transfer information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

11. Third-Party Services and Links

The Platform may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing any information to them.

We may integrate third-party services for functionality such as analytics, advertising, or social media features. These third parties may collect information about your activities across different websites and services. Please review their privacy policies to understand how they collect and use your information.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. These rights may include:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (note: we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@c3mediamarketing.com. We will verify your identity before processing requests.

13. Data Breach Notification

In the event of a data security breach that compromises personal information, we will comply with all applicable data breach notification laws, including Florida Statutes ยง 501.171 and other relevant state and federal requirements. We will provide timely notification to affected individuals and, where required, to appropriate regulatory authorities and consumer reporting agencies.

Notifications will include information about the nature of the breach, the types of information involved, steps we are taking to address the breach, and recommendations for protecting affected individuals from potential harm.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will provide notice through the Platform or by other means such as email to registered users.

The "Effective Date" at the top of this policy indicates when it was last updated. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

C3 Media Marketing
Email: privacy@c3mediamarketing.com

For privacy-related inquiries, please include sufficient detail to allow us to address your concern. For data access, correction, or deletion requests, we may need to verify your identity to protect your information from unauthorized access.